Monthly Archives: December 2015

News: Operation Fiela: Festive Season Operations yields results

s part of delivering on the mandate of ensuring that the community is safe during this period, operations conducted yielded results when 667 suspects were arrested between Tuesday 22 December and Sunday 27 December 2015 for different crimes.

Out of these suspects, 564 were arrested through day-to-day policing and other operations, while 103 were arrested through operation Fiela-Reclaim conducted in Vryburg, Huhudi, Pudimoe, and Hebron by the South African Police Service and other role players since 24 until 27 December 2015.

The apprehended suspects include: 198 for contact crimes, 34 for property-related crimes, 39 for drug-related crimes, three for illegal possession of firearms and ammunition, 14 for possession of suspected stolen goods, 21 for driving under influence of alcohol or drugs, and 204 for liquor-related offences. A total of 828 fines were issued, mainly for traffic offences.

The operation led to the confiscation of items such as drugs, including 1.5 kilograms of dagga, three firearms, 15 sheep, 918 of litres of liquor including concoction and various electrical appliances. The suspects are due to appear in courts in various parts of the province on Monday, 28 December 2015.

The operations will continue in the province to ensure stability and that the community is safe during the festive season as part of operation “Fiela-Reclaim”.

Enquiries: Colonel Sabata Mokgwabone: 082 496 9642


Food and Grocery Retailing in South Africa – Market Summary and Forecasts ;Comprehensive overview of the market, consumer, and competitive context, with retail sales value and forecasts to 2019

Food and grocery accounted for 54.8% of total market retail sales in 2014. From ZAR514 billion in 2014, the food and grocery retail market is anticipated to grow at a CAGR of 6.29% over the forecast period, to reach ZAR697 billion by 2019. Rising disposable income, an ongoing trend of rapid urbanization, the adoption of private label brands, and increasing competition among retailers will transform the consumption pattern among consumers.

Key Findings

– Packaged food is the largest product category sold as of 2014.

– Private labels brands are gaining increasing adoption among the South Africa consumers.

– Sales through online channel are expected to grow at a CAGR of 18.4% during 2014-2019


“Food and Grocery Retailing in South Africa – Market Summary and Forecasts” is a detailed sector report providing a comprehensive analysis of the emerging trends, forecasts and opportunities to 2019.

What else does this report offer?

– A thorough analysis of consumer trends changing economic and population factors

– Both qualitative and quantitative insights and analysis of the shifting food and grocery retail dynamics for drinks, household products, packaged food, tobacco and unpackaged food from 2009 to 2019

– Sales of food and grocery products through the following channels from 2009 to 2019: Hypermarkets, supermarkets and hard-discounters; food and drinks specialists; convenience stores (including Independents) and gas stations; cash and carries and warehouse clubs; other general and non-specialist direct retailers; value, variety stores and general merchandise retailers; online; drug stores and health and beauty stores; vending machines; duty free retailers; department stores; other specialist retailers

– An overview of key food and grocery retailers operating across South Africa and their presence across distribution channels

Reasons To Buy

– Gain a comprehensive knowledge on food and grocery sector in the South Africa retail market and develop a competitive advantage from the start of your supply chain

– Investigate current and forecast behaviour trends in food and grocery category to identify the best opportunities to exploit

– Analyze the recommended actions to align your marketing strategies with the crucial trends influencing the consumer behavior

– Understand the fastest growing categories including drinks, household products, packaged food, unpackaged food and tobacco in the market, with insights on performance across key channels from 2009, with forecasts until 2019

– Explore novel opportunities that will allow you to align your product offerings and strategies to meet demand by analyzing the vital economic and population trends, key consumer and technology trends influencing the food and grocery market

– Analysis of key international and domestic players operating in the food and grocery market – including store counts and revenues that give you a competitive edge – identify opportunities to improve your market share

Download the full report:

About Reportbuyer

Reportbuyer is a leading industry intelligence solution that provides all market research reports from top publishers

For more information:

Sarah Smith

Research Advisor at


Tel: +44 208 816 85 48


SOURCE ReportBuyer

Major South African Telecom Expands Implementation of Jacada Call Center Solutions Jacada Unified Desktop, Robotic Automation, and Agent Scripting solutions grow within company contact center operations

Jacada, Inc., a leading global provider of customer service technology designed to simplify the interaction between businesses and their customers, today announced that a leading communications services provider in South Africa will be expanding its use of Jacada’s agent desktop customer support solutions within its contact center operations. The expansion will result in over 2,000 seats of Jacada’s Workspace Agent Desktop, Integration & Automation, and award winning Agent Scripting solutions that today provide a unified desktop tying together the company’s multiple desktop applications while providing agent guidance to complete the customer service technology suite.

The Jacada solutions are being utilized to achieve efficiencies in customer service through reduced call times, improved customer experience, shortened agent training time, and increased management visibility into where agent problems or bottlenecks may occur. The expansion will scale up the telecom’s use of robotic automation technology that gathers information from back end systems while creating a single front end to the company’s agents.

“Jacada is a proven technology provider for several of the world’s largest telecommunications companies,” states Guy Yair, Jacada Co-Chief Executive Officer. “As our existing customers, such as this, increase their use of Jacada solutions, it is a testament to our ability to deliver solid, cutting edge solutions that give our customers the ROI that they expect.”

About Jacada

Jacada solutions help organizations improve their customer experiences and reduce their operational costs. Jacada enables organizations to deliver advanced customer and agent interactions by implementing cutting-edge mobile customer service and visual IVR solutions, agent desktops, and process optimization tools. Customers can benefit from an improved customer service experience at every touch point with the organization, whether at the call center, on the mobile, or at the retail store. Jacada projects often deploy in less than six months, and customers often realize a complete return on investment within 12 months of deployment. Founded in 1990, Jacada operates globally with offices in Atlanta, USA; London, England; Munich, Germany; and Herzliya, Israel. More information is available at


Jacada, Inc.

A. Lee Judge, 770-776-2326

Senior Digital Marketing Manager

Source: Jacada


DURBAN, Nearly two million visitors have flocked to the eastern South African province of KwaZulu-Natal (KZN) to soak up the sun and take part in the fun festivities taking place there this festive season.

Multiple music concerts, fun family events and a vibrant nightlife can all be enjoyed in Durban and across the province during this year-end festive season, says the Head of Durban Tourism, Phillip Sithole.

The city is expected to get an economic boost of more than 3.0 billion Rand (about 200 million US dollars) from the parties and events taking place, says Sithole, who adds that the 3.0 billion Rand estimates compares with last year’s 2.5 billion Rand.

According to Sithole, this year, Durban Tourism was estimating that the economic injection that will be experienced in the festive season will be more than R3.5 billion.

This festive season is set to be a bumper one for KZN with almost two million cars having already flocked into the province, exceeding last year’s count by at least 10 per cent.

There has also been an increase in occupancy in the hospitality sector with hotel bookings at above 63 per cent capacity.

The Member of the KZN Executive Council (MEC) for Economic Development, Tourism & Environmental Affairs, Michael Mabuyakhulu, says the recent addition of four airlines flying into KZN has given tourism an extra boost to the province.

Source: SABC

Alimak Group AB: Alimak Wins New Orders in Emerging Markets

Alimak Group (STO:ALIG):

Alimak Group (Alimak), the vertical access solution company, has received several orders for construction hoists and work platforms in Turkey, Algeria and Saudi Arabia. The total order value is 10 MSEK.

The new orders of construction hoists and work platforms will be delivered to construction- and rental companies in Turkey, Algeria and Saudi Arabia during the first and second quarter of 2016. Alimak Group is expanding its sales and service network around the world in order to continue to increase sales and to offer solutions to construction and industrial clients world-wide. During the year, Alimak has established new sales and service distributors in Algeria, Kenya and Lebanon. As of December 23, 2015, Alimak had 22 own sales offices and more than 60 distributors across the world.

“We are expanding our sales and service network to take advantage of the high interest in Alimak’s safe and efficient vertical access solutions. We see increased demand for our mid-market offering in emerging markets in Asia, Middle East, Africa and parts of South America based on our strong brand and attractive product portfolio”, says Fredrik Betts, Executive Vice President and Head of Business Area Construction Equipment.

Most of Alimak´s construction hoists are based on modular designs, providing flexibility in both size and capacity for use in a variety of applications, including construction and refurbishment of high-rise buildings, bridges, chimneys and façades. The modular design reduces time for erection of equipment and optimizes cost for maintenance.

About Alimak Group

Alimak is a global market leader and pioneer in designing, developing, manufacturing, distributing and servicing industrial vertical access solutions. The company provide high quality hoists, elevators and platforms primarily for the industrial and construction sectors. Alimak has a global sales, services and distribution platform across more than 60 countries with strong market positions. The company has a well-established and highly resilient aftersales business and its large global installed base of ca. 21,000 units provides unique know-how into its customer’s needs. Alimak was founded in 1948, is headquartered in Stockholm and employ over 1,100 people across the world. The Group had revenues of SEK 1.8 billion in 2014.

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Alimak Group

Stefan Rinaldo, CFO

Phone: +46 8 402 1447


John Womack, Director of IR

Phone; +46 (0) 70 678 2499

Source: Alimak Group AB