Daily Archives: December 28, 2015

Nanda Muruttettuwegama assumes duties as Lankapuvath Chairman

Dec 24, Colombo: The Incumbent Chairman of Sri Lanka Broadcasting   Corporation (SLBC) Attorney-at-Law and Legal Educationist, Mr. Nanda Muruttettuwegama assumed duties as the new Chairman of the Lankapuvath Ltd, the National News Agency of Sri Lanka on Wednesday (23).

Expressing his views at the occasion, Mr. Muruttettuwegama stressed that he will do his utmost best to restore the National News Agency of Sri Lanka to its former glory which had weakened due to various reasons in the past.

Mr. Muruttettuwegama, who is the Managing Director of Centre for Professional Studies (CfPS) Law School, has solidified his role as one of the most prominent lawyers in the island-nation. He also holds the position as the Chairman of the Sri Lanka Broadcasting Corporation (SLBC) in addition to the Chairmanship of the Lankapuvath Ltd.

Lankapuvath Ltd. was established parallel to National News Agencies of India (Press Trust of India), Malaysia (Bernama News Agency), People’s Republic of China (Xinhua News Agency) etc. and commenced operations in 1978 as a result of an idea generated at the United Nations Educational, Scientific and Cultural Organization (UNESCO). Since then, Lankapuvath Ltd. has remained and operates under its agreement with the Ministry of Parliamentary Reforms and Mass Media in Sri Lanka, as the National News Agency.

Late Veteran Journalist Esmond Wickremesinghe, father of the incumbent Prime Minister Ranil Wickremesinghe has served as the first Chairperson of Lankapuvath Ltd.

The company has five shareholders and primary national media establishments are among them. Namely; Sri Lanka Broadcasting Corporation (SLBC), Sri Lanka Rupavahini Corporation (SLRC), The Independent Television Network (ITN), Associated Newspapers of Ceylon Limited (ANCL) and The Express Newspapers (Ceylon) Limited.

Lankapuvath National News Agency currently operates as an international news provider for AsiaNet Pakistan (Pakistan), Factiva Dow Jones & Company (United States), New Delhi Television Ltd. (India), Organisation of Asia-Pacific News Agencies (OANA, Russian Federation), and Sputnik News Agency (Russian Federation).


News: Operation Fiela: Festive Season Operations yields results

s part of delivering on the mandate of ensuring that the community is safe during this period, operations conducted yielded results when 667 suspects were arrested between Tuesday 22 December and Sunday 27 December 2015 for different crimes.

Out of these suspects, 564 were arrested through day-to-day policing and other operations, while 103 were arrested through operation Fiela-Reclaim conducted in Vryburg, Huhudi, Pudimoe, and Hebron by the South African Police Service and other role players since 24 until 27 December 2015.

The apprehended suspects include: 198 for contact crimes, 34 for property-related crimes, 39 for drug-related crimes, three for illegal possession of firearms and ammunition, 14 for possession of suspected stolen goods, 21 for driving under influence of alcohol or drugs, and 204 for liquor-related offences. A total of 828 fines were issued, mainly for traffic offences.

The operation led to the confiscation of items such as drugs, including 1.5 kilograms of dagga, three firearms, 15 sheep, 918 of litres of liquor including concoction and various electrical appliances. The suspects are due to appear in courts in various parts of the province on Monday, 28 December 2015.

The operations will continue in the province to ensure stability and that the community is safe during the festive season as part of operation “Fiela-Reclaim”.

Enquiries: Colonel Sabata Mokgwabone: 082 496 9642


Food and Grocery Retailing in South Africa – Market Summary and Forecasts ;Comprehensive overview of the market, consumer, and competitive context, with retail sales value and forecasts to 2019

Food and grocery accounted for 54.8% of total market retail sales in 2014. From ZAR514 billion in 2014, the food and grocery retail market is anticipated to grow at a CAGR of 6.29% over the forecast period, to reach ZAR697 billion by 2019. Rising disposable income, an ongoing trend of rapid urbanization, the adoption of private label brands, and increasing competition among retailers will transform the consumption pattern among consumers.

Key Findings

– Packaged food is the largest product category sold as of 2014.

– Private labels brands are gaining increasing adoption among the South Africa consumers.

– Sales through online channel are expected to grow at a CAGR of 18.4% during 2014-2019


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– A thorough analysis of consumer trends changing economic and population factors

– Both qualitative and quantitative insights and analysis of the shifting food and grocery retail dynamics for drinks, household products, packaged food, tobacco and unpackaged food from 2009 to 2019

– Sales of food and grocery products through the following channels from 2009 to 2019: Hypermarkets, supermarkets and hard-discounters; food and drinks specialists; convenience stores (including Independents) and gas stations; cash and carries and warehouse clubs; other general and non-specialist direct retailers; value, variety stores and general merchandise retailers; online; drug stores and health and beauty stores; vending machines; duty free retailers; department stores; other specialist retailers

– An overview of key food and grocery retailers operating across South Africa and their presence across distribution channels

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SOURCE ReportBuyer

Major South African Telecom Expands Implementation of Jacada Call Center Solutions Jacada Unified Desktop, Robotic Automation, and Agent Scripting solutions grow within company contact center operations

Jacada, Inc., a leading global provider of customer service technology designed to simplify the interaction between businesses and their customers, today announced that a leading communications services provider in South Africa will be expanding its use of Jacada’s agent desktop customer support solutions within its contact center operations. The expansion will result in over 2,000 seats of Jacada’s Workspace Agent Desktop, Integration & Automation, and award winning Agent Scripting solutions that today provide a unified desktop tying together the company’s multiple desktop applications while providing agent guidance to complete the customer service technology suite.

The Jacada solutions are being utilized to achieve efficiencies in customer service through reduced call times, improved customer experience, shortened agent training time, and increased management visibility into where agent problems or bottlenecks may occur. The expansion will scale up the telecom’s use of robotic automation technology that gathers information from back end systems while creating a single front end to the company’s agents.

“Jacada is a proven technology provider for several of the world’s largest telecommunications companies,” states Guy Yair, Jacada Co-Chief Executive Officer. “As our existing customers, such as this, increase their use of Jacada solutions, it is a testament to our ability to deliver solid, cutting edge solutions that give our customers the ROI that they expect.”

About Jacada

Jacada solutions help organizations improve their customer experiences and reduce their operational costs. Jacada enables organizations to deliver advanced customer and agent interactions by implementing cutting-edge mobile customer service and visual IVR solutions, agent desktops, and process optimization tools. Customers can benefit from an improved customer service experience at every touch point with the organization, whether at the call center, on the mobile, or at the retail store. Jacada projects often deploy in less than six months, and customers often realize a complete return on investment within 12 months of deployment. Founded in 1990, Jacada operates globally with offices in Atlanta, USA; London, England; Munich, Germany; and Herzliya, Israel. More information is available at www.Jacada.com.


Jacada, Inc.

A. Lee Judge, 770-776-2326

Senior Digital Marketing Manager


Source: Jacada